Blog

How to ensure your finished controller is fit for purpose

So, you’re about to embark on specifying a hand controller, but how can you be sure that the final product will be right for your application?

Here are four ways you can help improve your chance of receiving a product fit for your purpose:

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Receive the best service and aftercare when specifying your controller

Whether you’re specifying a custom-built or modular hand controller, it’s essential you receive the highest quality product that meets your technical requirements and timescales. But what happens if an alteration or repair is required during or after the specification process?

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Three considerations that will expedite your hand controller specification

You want the specification process to be as quick and painless as possible, especially if you need a fast turnaround on your hand controller.

The configurations available to engineers are varied and complex. So, how can you make sure you will receive exactly what you need?

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Factors to consider when selecting a Class 3-trained supplier

The IPC, the global industry association for electronics industries, developed Class 3 to ensure products used in harsh conditions are manufactured to the highest standards. When it comes to defence articles such as hand controllers, Class 3 is the only way to be confident the product will operate in the field as intended.

By selecting a supplier that adheres to Class 3 for every order, you are assured of receiving optimum quality and reliability. Here are some questions to ask potential suppliers to ensure they are delivering to Class 3.

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Get the most out of your legacy equipment with form-fit-function equivalents

We were once contacted by an international customer. The company had a customised helicopter cursor control device that played a vital part in its systems. It also had a problem – after many years the manufacturer was struggling to supply suitably robust replacements for repairs in the field. We proposed a solution – a form-fit-function equivalent that would serve as a drop-in replacement.

We followed up with three prototypes at less than four-week intervals as the design evolved; indeed it went far beyond being ‘just’ a drop-in replacement.

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Read more: Get the most out of your legacy equipment with form-fit-function equivalents